Home News HNWS IMPROVES CUSTOMER SERVICE

HNWS IMPROVES CUSTOMER SERVICE

Member owned Holley-Navarre Water System, Inc. is a growing system serving more than 16,000 customers providing water and wastewater treatment services. Holley-Navarre Water System (HNWS) is proud to unveil a new website to start 2020 with a focus on their customers.

 

 

 

 

 

 

 

As Holley-Navarre launches the new website, their seven member-elected Board of Directors are focused on customer service and working diligently to best serve their community – much as their new adage “We Are Holley Navarre” implies. The site offers easy access for member usage data via the Member Portal, online bill paying, reporting issues, and emergency information. Members and the public are invited to review board documents, see meeting agendas, and soon will have the capability to watch livestream board meetings. The site is a clean presentation of HNWS operations, and even features history of the system along with water conservation tips.

page1image47074880HNWS CEO, Rob Williamson, said  ” I am proud of the work staff has done to expand their outreach to customers. HNWS is extremely excited to launch our new customer friendly website. Our employees have a heart for service and come to work every day trying to provide the best service for our customers. We feel this new site, with its user-friendly features, will provide a better experience for our members and the community.”

This intent to be more customer-centric is a huge part of the current agenda at HNWS. Williamson also notes that “We start each day embodying our We Are Holley-Navarre motto. Our employees live, work and serve in this community and use their own product each day. It is rewarding knowing we make a positive impact in our community today while preserving this life sustaining resource for the future.”

Holley-Navarre Water System, Inc. is a member-owned, not-for-profit corporation originally chartered in 1970. HNWS provides water and wastewater treatment to over 16,000 members in the Navarre area and includes The Hidden Creek Golf Course and Municipal Engineering Services, Inc.

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